© Copyright 2018 - Bentley's Dog Groomers Petersfield

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BENTLEY'S BUDDIES

BENTLEYS BUDDY PROGRAM

Become a Bentleys Buddy! We like to reward our loyal customers and by joining the BB program you will have access to exclusive offers, giveaways and discounts.

PROGRAM BENEFITS

1. Buddy discount: Our program gives you 10% discount off your 4th groom and 20% off your 8th groom.

2. Advanced notice of promotions: Program members will be the first to hear about special offers and promotions at the Salon.

 

PROGRAM REQUIREMENTS

1. Pre-book your pooches next appointment: At each visit make sure you pre-book your dog’s next grooming appointment within the recommend timescale. We will schedule your next appointment when picking your pup up from the Salon and you will receive an appointment reminder prior to the scheduled date.
2. Keep all your details up to date: Ensure the team at the Salon has up to date information for you and your dog.

 

HOW TO JOIN

Existing customers: regular Salon customers will be contacted and invited to join the program. All customer details need to be current to join.

New Customers: On completion of your dog’s first visit with us simply pre-book your next appointment within the recommend timescale. A completed Client Registration Form is required.

 

PROGRAM TERMS

1. Program enrollment commences when a customer pre-books an appointment that is within the recommend timescale.

2. Buddy members wishing to have their pup groomed outside the recommended schedule can put their membership on hold until they wish to return to their advised schedule. Membership can only be put on hold for a maximum of 6 months.

3. The Buddy Program discount is only applicable to grooming services.

4. Optional extras not qualify for the program.

5. Our system automatically tracks your dog’s visits. You can check your balance at any time by asking a member of staff.

6. Membership cards are non-transferable.

7. Membership is free, and this is just one more way to say Thank You for trusting us with your pet care needs

8. All pet parent and dog’s details have to be complete and up to date to join and stay enrolled in the program.

9. We reserve the right to terminate or modify the program at any time.